Shipping policy

SHIPPING

FROM OUR HANDS TO YOURS.

Every DUST & CO. order is carefully packed and prepared before making its way to you. We work with Australia Post to get your order moving as quickly and safely as possible.

ORDER PROCESSING

Orders are typically processed and dispatched within 1–3 business days.

Once your order has been dispatched, you'll receive a shipping confirmation and tracking details so you can follow your order along the way.

Please note that processing times may be slightly longer during new drops, launches, sales and other high-volume periods.

AUSTRALIA-WIDE SHIPPING

We ship Australia-wide using Australia Post.

Once your order has been dispatched, delivery times are generally:

Standard shipping : 3–5 business days
Express shipping : 1–3 business days\

Delivery times are estimates only and may vary due to Australia Post delays, public holidays, weather or other circumstances outside of DUST & CO.'s control.

TRACKING YOUR ORDER

Once your order has been dispatched, you'll receive a tracking number via email.

If your tracking hasn't updated immediately, don't stress — sometimes tracking information can take a little time to appear after your parcel has been lodged.

DELIVERY ADDRESS

Please make sure your shipping details are correct before completing your order.

DUST & CO. is not responsible for delays or additional costs caused by an incorrect or incomplete delivery addressprovided at checkout.

If you've entered the wrong address, contact us as soon as possible. Once an order has been dispatched, we're unable to guarantee that the address can be changed.

LOST OR DAMAGED ORDERS

Once your order has been handed over to Australia Post, it is subject to their delivery network.

If your parcel appears to be lost, significantly delayed or arrives damaged, please contact us and we'll help you work through the issue with Australia Post.

If an order is confirmed as lost or damaged in transit, we'll work with you to provide an appropriate resolution.

DELIVERY DELAYS

While we do everything we can to get your order to you quickly, DUST & CO. cannot guarantee delivery dates.

Unexpected delays can occur due to Australia Post, public holidays, peak periods, severe weather or other circumstances outside our control.


MADE TO MOVE.

From the first order to the final delivery, we want your DUST & CO. experience to be simple.

ORDER. PACK. SEND. LIVE.

DUST & CO.
Live Like You're Dying.

Last edited: 4/09/2026